Please note: Vincent Boulevard mobile message service 'SMS' is only available for the following countries: United States, United Kingdom, Canada & Australia

Overview

The Vincent Boulevard mobile message service (the "Service") is operated by Vincent Boulevard (“Vincent Boulevard,” “we,” or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Vincent Boulevard’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Vincent Boulevard through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list.

Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.).

Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Vincent Boulevard. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider.

Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18445020659 or click the unsubscribe link (where available) in any text message to cancel.

You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Vincent Boulevard mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18445020659 or email info@vincentboulevard.com

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.

The following information concerning the use of cookies and similar technologies on the site www.vincentboulevard.com ("Site") is provided to the user/visitor ("you") in compliance with applicable legislation on the processing of personal data and electronic communications.

The Site is owned by VINCENT BOULEVARD ("we", "our", "us"). For any information or requests regarding the use of cookies and similar technologies on this Site, please contact us at info@vincentboulevard.com.

What are cookies?

Cookies are small text files that are placed on your computer or mobile device by websites that you visit and then retransmitted to the same websites the next time you visit. They are widely used to make sites work, or work more efficiently, as well as to provide information to the owners of the site, such as your language preference, sign-in information, or usage of the site’s services and applications. They are also used to show users products and services based on their preferences and to allow third-party partners to deliver relevant advertising.

Cookies created and stored directly by us are called first-party cookies. We also use third-party cookies, which are cookies from a domain different from the domain of the site you are visiting, typically for advertising and marketing purposes.

There are different types of cookies, and their functions vary depending on their characteristics. They can stay on the user's computer or mobile device for different periods of time. For example, session cookies are automatically deleted when the browser is closed, whereas persistent cookies remain on the user's device for a predetermined amount of time.

Which cookies are used on the site?

The first time you visit our site via a particular device (e.g., your laptop or mobile), we will provide a clear on-screen notification about our cookies and give you the choice to accept them, decline them, or find out more. Our site also uses cookies for which we do not require your consent. These cookies are referred to as "Essential Cookies," and without them, the services you have requested cannot be provided.

Our cookies are classified into one of the following categories:

Essential cookies: Browsing or session cookies, including the essential cookie that saves your cookie preferences, which are strictly necessary for the running of the site or to allow you to enjoy the content and services requested by you. These cookies are essential for the site to function and cannot be switched off in our systems.

Functional cookies: Used to activate specific site features and a number of selected criteria (e.g., language, products selected for purchase) to improve the service provided.

Analytical cookies: Including third-party cookies, which allow us to understand how you and other users use the site. These cookies don’t contain any information about your identity or any personal data. Information is processed in an aggregated and anonymous form.

Advertising or "profiling" cookies: Including those from third parties, aimed at creating user profiles and sending you advertisements in line with your preferences expressed while browsing the web.

Functional, analytical, and advertising cookies are activated and used by the Site only if you give your prior consent for such use.

Third-party cookies, i.e. cookies from sites or web servers other than VINCENT BOULEVARD, are also used for purposes specific to these third parties.

How to enable or disable cookies

Please remember that:

Since essential cookies (including those of any third parties) are strictly necessary for the functioning of the site or to use the content and services requested, it is not possible to disable this type of cookie, as this would compromise the functioning of the site or the use of its content and services. If you do not wish to install this category of cookies on your device, please do not use our site.

Not authorizing functional cookies (including cookies from any third parties) may result in some services or functions on the site not being available or not working properly, and you may be forced to modify or manually enter certain information or preferences each time you visit the site.

Not authorizing anonymized analytical cookies (including those of any third parties) will mean that we cannot measure and therefore improve the performance of our site but will not affect the operation of the site.

Not authorizing advertising cookies (including those of any third parties) will mean that you experience less targeted advertising but will not affect the operation of the Site.

In addition to this procedure, you can also block or delete cookies (in whole or in part) through dedicated settings in your browser (see below).

Your cookie preferences will need to be reset if you use different devices or browsers to access the site or delete cookies from your device.

Browser

You can authorize, block, or delete (in whole or in part) cookies through the specific functions of your browser. In the event that some functional cookies, even including third-party cookies, are disabled, the Site:

Some services or certain functions of the Site might not be available or may not function correctly.
You may be forced to modify or manually enter certain information or preferences each time you visit the site.
For details on how to set preferences for the use of cookies through your browser, please refer to the relevant instructions.

Below are links to instructions regarding cookies on common browsers:

Internet Explorer
Microsoft Edge
Firefox
Chrome
Opera
Safari
Cookie Centre

More information

More information and details on the various types of cookies, the way they work, and their characteristics can be found on the following sites (completely independent and not affiliated with us) www.AllAboutCookies.org or www.aboutcookies.org.

For general legal information about us and the use of the Site, please see the Terms and Conditions of the Site. For information related to personal data processing by us via the Site, please see the relevant Privacy Policy.

Last updated on February 19, 2025.

Vincent Boulevard (UK), and their respective subsidiaries and affiliates (“Vincent Boulevard”, “we”, “us”, “our”) recognize the importance of your personal information. This Privacy Policy sets out how Vincent Boulevard uses and protects information that it collects from its customers, visitors, and users (collectively, the “Users”) through, or in association with, its website with a homepage located at www.vincentboulevard.com (the “Site”), its products and services that may be offered from time to time via the Site, its related social media sites, or otherwise through Users’ interactions with Vincent Boulevard (the Site, products, services, and social media pages, collectively, the “Services”), why it collects that information, how it uses that information, and to whom and in what capacity it shares that information. By accessing the Services, using features of the Services, and/or submitting information to Vincent Boulevard, you are bound by all terms and conditions in the Terms and Conditions and this Privacy Policy.

Information about Vincent Boulevard's Cookie Policy

California residents, see our California Privacy Notice for more information about certain legal rights.

Information we collect

Information you provide: When you register an account or complete a transaction through the Services, we collect some “Personal Information” (that is, any information that can be directly or indirectly associated with you), such as your name, title, email address, phone number, address, billing information, and other similar information. You may also provide us with certain Personal Information of other people (e.g., if you are sending a gift to someone else).

Device Identifiers: When you access the Services by or through a device, we may access, collect, monitor and/or remotely store one or more “device identifiers.” Device identifiers allow us to uniquely identify your device and are used to enhance the Services (including sending updates and information from the Services). A device identifier may also be used in conjunction with other Personal Information.

Analytics: When you access our Services, we may collect information (either directly or using third-party services) using logging and cookies which can sometimes be correlated with Personal Information. We use this information to monitor and analyze use and interest in the Services. See the section on “Service Providers” for more detail in this respect.

Log data: As with most website and technology services delivered over the Internet, our servers automatically collect information when you access or use our Services and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Services, the purchases that you make, the products you view, browser type and settings, the date and time the Services were accessed, information about browser configuration and plugins, language preferences, and cookie data.

Cookie Information: A cookie is a text file stored locally on a User’s device by the User’s web browser, which enables the browser to remember passwords, orders, preferences, and other information when visiting a website. We use cookies and similar technologies such as pixel tags and web beacons that help us collect certain usage data about you (such as your preferences and to process shopping cart items) (“Usage Data”), which may become Personal Information due to direct association with you. The Services may also include cookies and similar tracking technologies of third parties, which may collect information about you via the Services and across other sites and online services, including social media platforms. Our use of cookies and similar technologies such as pixel tags and web beacons is generally for operational purposes, website performance purposes, enhancing functionality of the Services, and advertising. For more details about how we use these technologies, please see the section on “Service Providers” below.

Use of information

We generally use information that we collect for the purposes of fulfilling our contractual obligations to you, in furtherance of our legitimate interests in operating the Services and our business and/or where you have consented to such usage.

More specifically, Vincent Boulevard uses Personal Information:

To provide, update, maintain and protect the Services and our business. This includes use of Personal Information to support delivery of the Services, prevent or address service errors, security or technical issues, analyze and monitor usage, trends and other activities or at your request. Vincent Boulevard may use your email address or phone number to send you notices (including any notices required by law, in lieu of communication by postal mail). If you correspond with Vincent Boulevard by email, we may retain the content of your email messages, your email address, and our responses.

To personalize your experience and improve customer service. This includes Personal Information to understand your buying/shopping preferences so that we may be able to advertise other products that you might be interested in, to notify you of items left as uncompleted transactions in your shopping cart, and related communications. Your information also helps us to more effectively respond to your customer service requests and support needs. Given this is related to direct marketing, we have a legitimate interest in collecting and using your email and information about your abandoned shopping cart to communicate with you about your uncompleted transaction.

As required by applicable law, legal process or regulation. Vincent Boulevard may in certain instances be compelled by law to process your Personal Information to comply with a binding order. We will only do so to the extent reasonably required by that order.

To communicate with you by responding to your transactions, requests, comments, and questions. If you contact Vincent Boulevard, Vincent Boulevard may use your Personal Information to respond.

To send emails and other communications. Vincent Boulevard may send you service, technical, and other administrative emails, messages, and other types of communications. Vincent Boulevard may also contact you to inform you about changes in our products, and important notices, such as security and fraud notices.

To process transactions, including, billing, account management, and other administrative matters. We will use your information to process transactions. This includes processing discount codes provided by our third-party brand ambassadors. We may need to contact you for invoicing, account management, and similar reasons, and we use account data to administer accounts and keep track of billing and payments.

To investigate and help prevent security issues and abuse and to otherwise monitor the Site for violations of our policies or applicable laws. To prevent, detect, mitigate, and investigate fraud, security breaches or other potentially prohibited or illegal activities and/or attempts to harm our users.

For marketing purposes. Vincent Boulevard may use the information we collect, including Personal Information, to market our products and services to new and existing customers, and to understand our audience. Vincent Boulevard may also use your Personal Information to send you marketing messages and may provide such information to third parties to send you information about our products and services. If you don’t want to receive these messages, you can opt out by following the instructions in the message or by submitting your request via info@vincentboulevard.com.

To improve our Site. We continually strive to improve our Site offerings based on the information and feedback we receive from our users and visitors.

We also use Information as otherwise described in this Privacy Policy, permitted by law, or as we may notify you.

Information sharing and disclosure

Vincent Boulevard may share, transfer and/or disclose your Personal Information to or with third parties to provide the services or products requested by you, and under the following circumstances:

Vincent Boulevard shares certain Personal Information with its shipping company, credit card processing company, payment service provider(s), email service provider(s), and other third parties necessary to fulfill an order placed through the Services. These third parties are contractually or otherwise legally prohibited from using your Personal Information for promotional purposes or from selling your Personal Information. These third parties include, but are not limited to, our brand ambassadors with whom your email addresses are shared so that they may track their commissions. These third-party service providers may have access to information about you if it is needed to perform their functions for us, but they are not authorized by us to use or disclose such information except as necessary to perform services on our behalf or to comply with legal requirements, and they are required to maintain the information in confidence.

Vincent Boulevard may share Personal Information and other information we collect with our Service Providers and other third parties in connection with our marketing and business development efforts. Again, these third-party service providers may have access to information about you if it is needed to perform their functions for us, but they are not authorized by us to use or disclose such information except as necessary to perform services on our behalf or to comply with legal requirements, and they are required to maintain the information in confidence.

Vincent Boulevard shares certain information that is traditionally not considered Personal Information (such as device, analytics, and Usage Data) for purposes of better understanding the usage of the Services by Users and improving on that experience.

Vincent Boulevard reserves the right to disclose Personal Information: as permitted or required by law; when Vincent Boulevard believes disclosure is necessary to protect our rights or to comply with a legal process; and/or in the event it is necessary to prevent, investigate or take action regarding unlawful, illegal or suspicious activities that violate the Terms of Use or this Privacy Policy.

Vincent Boulevard may share your Personal Information with third parties to investigate, prevent, or take action (in our sole discretion) regarding potentially illegal activities, suspected fraud, situations involving potential threats to any person, us, or the Services, or violations of our policies or the law.

Vincent Boulevard may transfer Personal Information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Vincent Boulevard about Vincent Boulevard's Users is among the assets transferred.

All information voluntarily shared by you through forums, comments, or blog posts is publicly available, and your username may be visible by other Users. Vincent Boulevard is not responsible for any information you submit that can be read by other Users and can be used to send you unsolicited information by other Users.

This California Privacy Notice ("California Notice") supplements the Privacy Policy of Vincent Boulevard and applies solely to visitors, users, and others who reside in the State of California ("consumers", "you", "Users"). Vincent Boulevard and its affiliates ("Vincent Boulevard", "we", "us", or "our") adopted this California Notice to comply with California privacy laws, including the California Consumer Privacy Act ("CCPA"). Any terms defined in the CCPA and not defined here have the same meaning when used in this California Notice.

Collection and Use of Personal Information

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("Personal Information"). Additionally, we may collect data that is not identifiable to you or otherwise associated with you, such as aggregated data, which is not considered Personal Information. To the extent this data is stored or associated with Personal Information, it will be treated as Personal Information; otherwise, it is not subject to this notice.

Sources of Personal Information

We collect Personal Information from the following sources:

From You: When you register an account or complete a transaction through the Services, we collect Personal Information such as your name, email address, phone number, billing information, address, and other relevant details.

From Friends: We may receive your Personal Information from others (e.g., if someone sends you a gift).

Automatically Collected: We collect Personal Information automatically through cookies, analytics tools, pixel tags, and as a result of your use and access to the Services.

Use of Personal Information

We collect and process your Personal Information for business purposes, which include:

To provide, update, maintain, and protect the Services: This includes using your Personal Information to support delivery of the Services, prevent or address errors, security issues, and analyze usage patterns. We may also use your email address or phone number to send notices.

As required or permitted by law: We may process your Personal Information in order to comply with legal processes, regulations, or binding orders.

To communicate with you: We use your Personal Information to respond to requests, comments, and questions.

For marketing purposes: We may use the information we collect, including Personal Information, to market our products and services to you. You can opt-out of marketing emails by clicking the unsubscribe link.

For billing and account management: We may contact you for billing, account management, and similar matters.

For security purposes: We may use your Personal Information to investigate and help prevent security issues and abuse.

We will not use your Personal Information for unrelated or incompatible purposes without obtaining your consent.

Processing of Personal Information

In the last twelve (12) months, we have collected the following categories of Personal Information:

Identifiers: Name, address, email, online identifiers, phone number.

Personal information categories: Information such as personal property records, purchasing history, and trends.

Internet or network activity: Browsing history, interactions with websites or advertisements.

Geolocation data: Information regarding location.

Inferences: Profile data reflecting preferences, characteristics, and behavior.

Sharing of Personal Information

We share Personal Information with the following categories of third parties:

Service Providers: Vincent Boulevard shares Personal Information with third-party service providers (e.g., shipping companies, payment processors) to fulfill orders and deliver the Services.

Marketing and Business Development: We may share Personal Information with third-party providers to improve our services or conduct marketing efforts.

For legal purposes: We may share Personal Information as required by law or to protect our rights or comply with legal processes.

We may also share Personal Information in the event of a merger, restructuring, or asset transfer.

Your California Privacy Rights

Under California Civil Code Section 1798.83, known as the "Shine the Light" law, California residents can request a list of personal information we disclosed to third parties for their direct marketing purposes in the past year. Requests can be sent to contact@vincentboulevard.com and are free of charge.

California residents have the following rights under the CCPA:

Right to Know: Request to know what Personal Information we’ve collected, used, disclosed, or sold in the past 12 months.

Right to Deletion: Request that we delete your Personal Information, subject to certain exceptions.

Right to Data Portability: Request a copy of your Personal Information in a portable format.

Right to Opt-Out of Sale: You have the right to opt-out of the sale of your Personal Information. Please contact info@vincentboulevard.com.

Right to Non-Discrimination: You are entitled to exercise your privacy rights without facing discriminatory treatment. We will not deny you services or charge higher prices for exercising your rights.

Submitting a Verified Consumer Request

To exercise your rights under the CCPA, submit a verified request to info@vincentboulevard.com. You must provide sufficient information to verify your identity, and requests will be responded to within 45 days.

Sale of Personal Information

We do not sell your Personal Information for money. However, as defined under CCPA, we may share your Personal Information with service providers and technology partners who assist us in running our business.

Do Not Track

We may use third-party advertising companies that track your online activity for advertising purposes. However, we do not currently respond to Do Not Track signals.

Notice of Financial Incentives

Occasionally, we may offer financial incentives, such as discounts for signing up for our newsletter or SMS alerts. You can opt-out at any time by following the unsubscribe link in any marketing communication.

Changes to California Notice

Vincent Boulevard reserves the right to amend this California Notice at any time. Any changes will be effective upon posting of the updated notice.

Effective Date

This California Notice was last updated on February 19, 2025.

Additional Information and Assistance

For questions regarding this California Notice, contact us at info@vincentboulevard.com.

Vincent Boulevard cannot be held responsible for any damages, offenses, or losses obtained during use of our site. Vincent Boulevard cannot guarantee our site will be error-free or free from unauthorized access, and we shall not be liable for this. We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.