Privacy Policy
Overview
Vincent Boulevard (UK), and its respective subsidiaries and affiliates (“Vincent Boulevard,” “we,” “us,” “our”) recognize the importance of your personal information. This Privacy Policy sets out how Vincent Boulevard uses and protects information that it collects from its customers, visitors, and users (collectively, the “Users”) through, or in association with, its website with a homepage located at www.vincentboulevard.com (the “Site”), its products and services that may be offered from time to time via the Site, its related social media sites, or otherwise through Users’ interactions with Vincent Boulevard (the Site, products, services, and social media pages, collectively, the “Services”), why it collects that information, how it uses that information, and to whom and in what capacity it shares that information. By accessing the Services, using features of the Services, and/or submitting information to Vincent Boulevard, you are bound by all terms and conditions in the Terms and Conditions and this Privacy Policy.
Information about Vincent Boulevard’s Cookie Policy
California residents, see our California Privacy Notice for more information about certain legal rights.
Information we collect
Information you provide: When you register an account or complete a transaction through the Services, we collect some “Personal Information” (that is, any information that can be directly or indirectly associated with you), such as your name, title, email address, phone number, address, billing information, and other similar information. You may also provide us with certain Personal Information of other people (e.g., if you are sending a gift to someone else).
Device Identifiers: When you access the Services by or through a device, we may access, collect, monitor, and/or remotely store one or more “device identifiers”. Device identifiers allow us to uniquely identify your device and are used to enhance the Services (including sending updates and information from the Services). A device identifier may also be used in conjunction with other Personal Information.
Analytics: When you access our Services, we may collect information (either directly or using third-party services) using logging and cookies, which can sometimes be correlated with Personal Information. We use this information to monitor and analyze use and interest in the Services. See the section on “Service Providers” for more detail in this respect.
Log data: As with most website and technology services delivered over the Internet, our servers automatically collect information when you access or use our Services and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Services, the purchases that you make, the products you view, browser type and settings, the date and time the Services were accessed, information about browser configuration and plugins, language preferences, and cookie data.
Cookie Information: A cookie is a text file stored locally on a User’s device by the User’s web browser, which enables the browser to remember passwords, orders, preferences, and other information when visiting a website. We use cookies and similar technologies such as pixel tags and web beacons that help us collect certain usage data about you (such as your preferences and to process shopping cart items) (“Usage Data”), which may become Personal Information due to direct association with you. The Services may also include cookies and similar tracking technologies of third parties, which may collect information about you via the Services and across other sites and online services, including social media platforms. Our use of cookies and similar technologies such as pixel tags and web beacons is generally for operational purposes, website performance purposes, enhancing functionality of the Services, and advertising. For more details about how we use these technologies, please see the section on “Service Providers” below.
Use of information
We generally use information that we collect for the purposes of fulfilling our contractual obligations to you, in furtherance of our legitimate interests in operating the Services and our business and/or where you have consented to such usage.
More specifically, Vincent Boulevard uses Personal Information:
To provide, update, maintain, and protect the Services and our business. This includes use of Personal Information to support delivery of the Services, prevent or address service errors, security or technical issues, analyze and monitor usage, trends, and other activities, or at your request. Vincent Boulevard may use your email address or phone number to send you notices (including any notices required by law, in lieu of communication by postal mail). If you correspond with Vincent Boulevard by email, we may retain the content of your email messages, your email address, and our responses.
To personalize your experience and improve customer service. This includes Personal Information to understand your buying/shopping preferences so that we may be able to advertise other products that you might be interested in, to notify you of items left as uncompleted transactions in your shopping cart, and related communications. Your information also helps us to more effectively respond to your customer service requests and support needs.
As required by applicable law, legal process, or regulation. Vincent Boulevard may in certain instances be compelled by law to process your Personal Information to comply with a binding order. We will only do so to the extent reasonably required by that order.
To communicate with you by responding to your transactions, requests, comments, and questions. If you contact Vincent Boulevard, we may use your Personal Information to respond.
To send emails and other communications. Vincent Boulevard may send you service, technical, and other administrative emails, messages, and other types of communications. Vincent Boulevard may also contact you to inform you about changes in our products, and important notices, such as security and fraud notices.
To process transactions, including billing, account management, and other administrative matters. We will use your information to process transactions. This includes processing discount codes provided by our third-party brand ambassadors. We may need to contact you for invoicing, account management, and similar reasons, and we use account data to administer accounts and keep track of billing and payments.
To investigate and help prevent security issues and abuse and to otherwise monitor the Site for violations of our policies or applicable laws.
For marketing purposes. Vincent Boulevard may use the information we collect, including Personal Information, to market our products and services to new and existing customers, and to understand our audience. Vincent Boulevard may also use your Personal Information to send you marketing messages and may provide such information to third parties to send you information about our products and services. If you don’t want to receive these messages, you can opt-out by following the instructions in the message or by submitting your request via info@vincentboulevard.com.
To improve our Site. We continually strive to improve our Site offerings based on the information and feedback we receive from our users and visitors.
We also use Information as otherwise described in this Privacy Policy, permitted by law, or as we may notify you.
Information sharing and disclosure
Vincent Boulevard may share, transfer, and/or disclose your Personal Information to or with third parties to provide the services or products requested by you, and under the following circumstances:
Vincent Boulevard shares certain Personal Information with its shipping company, credit card processing company, payment service provider(s), email service provider(s), and other third parties necessary to fulfill an order placed through the Services. These third parties are contractually or otherwise legally prohibited from using your Personal Information for promotional purposes or from selling your Personal Information.
Vincent Boulevard may share certain information that is traditionally not considered Personal Information (such as device, analytics, and Usage Data) for purposes of better understanding the usage of the Services by Users and improving on that experience.
Vincent Boulevard reserves the right to disclose Personal Information: as permitted or required by law; when Vincent Boulevard believes disclosure is necessary to protect our rights or to comply with a legal process; and/or in the event it is necessary to prevent, investigate, or take action regarding unlawful, illegal, or suspicious activities that violate the Terms of Use or this Privacy Policy.
Retention of data
Vincent Boulevard will retain your Personal Information for as long as is reasonable or appropriate for the purposes set out in this Privacy Policy. We will also retain and use your Personal Information to the extent necessary or reasonable to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Transfer of data
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States, please note that we transfer data, including Personal Information, to the United States and process it there.
By using the Services, you understand and acknowledge that your Personal Information will be transferred to and processed in the United States, which may have different data protection rules than in your country.
Your data protection rights under general data protection regulation (gdpr)
If you are a resident of the European Economic Area (EEA) or of the United Kingdom (UK), you have certain data protection rights under the GDPR and the UK GDPR respectively. Vincent Boulevard aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.
If you wish to be informed about what Personal Information we hold about you, and/or if you want it to be removed from our systems, please request those details by contacting info@vincentboulevard.com
California privacy rights
California residents, see Vincent Boulevard’s California Privacy Notice for more information about certain legal rights.
CHILDREN’S PRIVACY
Our Online Services are not intended for children under 13 (16 in the EEA and 18 in the UK). No one under age 13 (16 in the EEA and 18 in the UK) may provide any information to or on the Online Services. If you are a parent or guardian and learn we have collected or received personal information from a child under 13 (16 in the EEA and 18 in the UK) without verification of parental consent, please contact us via info@vincentboulevard.com and we will delete that information.
PROTECTING YOUR INFORMATION
Vincent Boulevard implements security measures designed to maintain the security of your Personal Information. These security measures are implemented both during transmission of Personal Information and once received. Certain sensitive information submitted, such as credit card information, is encrypted using secure layer technology (SSL). However, no method of safeguarding information is completely secure.
SERVICE PROVIDERS
We may employ third-party companies and individuals to facilitate the Services and our provision of products and services through the Site, to provide the Services on our behalf, to perform services related to the Services, to assist us in analyzing how our Services are used, and to assist us with business development and marketing efforts related to the Services (“Service Providers”). These Service Providers may have access to your Personal Information only to perform these tasks on our behalf.
COMMUNICATIONS OPT-OUT
You may opt-out of receiving marketing or other communications from us at any time by following the opt-out link or other unsubscribe instructions provided in any email message received, or by submitting your request via info@vincentboulevard.com. Note that, even if you opt out of receiving marketing communications from Vincent Boulevard, we will still send you order confirmations and other non-marketing related messages.
EDIT OR DELETE ACCOUNT
If your personally identifiable information changes, you may correct, update, or amend your account by making the desired changes on the account profile page found after you log-in at www.vincentboulevard.com. If you wish to delete/remove or deactivate your account on the Site, please contact us using the information provided below or submit your request by emailing info@vincentboulevard.com
CHANGES TO PRIVACY POLICY
Vincent Boulevard may amend or update this Privacy Policy from time to time in its sole discretion and without prior notice. Any such amendments or updates will be effective upon our posting of the revised Privacy Policy. Your continued use of the Services following our posting of any revised Privacy Policy will constitute your acknowledgement and acceptance of the amended Privacy Policy.
EFFECTIVE DATE
This policy was last modified February 18, 2025
CONTACT INFORMATION
If you have any questions regarding this Privacy Policy, you can contact us at: info@vincentboulevard.com
